Assistant Household Manager- NYC

The Assistant House Manager plays a key role in ensuring the smooth and efficient functioning of the client’s household while maintaining the highest level of privacy, security, and discretion. With a problem-solving, "go take care of it" mentality and a hands-on approach, the Assistant House Manager actively supports daily operations at the client’s primary residence in New York City and provides the same high standard of service during temporary stays in East Hampton, NY, and Aspen, CO.

This role requires attention to detail, a positive attitude, and a hospitality-minded focus on service. The Assistant House Manager is a resourceful team player who isn’t afraid to roll up their sleeves, ensuring tasks are handled quickly and efficiently—even if it means stepping in to clean up a spill or assist staff with setting a table. The ideal candidate will have a keen sense for troubleshooting and identifying issues before they arise, helping to keep the household running smoothly.

The Assistant House Manager serves as the primary point of contact for the client on household matters when on duty, especially on weekends, working closely with other household staff to deliver exceptional service. Flexibility is required to meet the family’s needs, particularly during events or when filling in for the House Manager. The schedule is Thursday through Sunday, but flexibility is needed to cover additional requirements as needed. 

Responsibilities: 

• Set a positive tone for the household staff by fostering a team approach and a commitment to exceptional service. 

• Always operate with discretion, respecting the inherent confidentiality of the work. 

• Maintain the schedule for the chefs and housekeepers in accordance with the family’s needs. 

• Assist the chefs and housekeepers as needed, to include closing down the kitchen and spot cleaning after the rest of the staff has left for the night. 

• Do multiple daily inspections of all areas of the residence to ensure that everything is clean and properly arranged.  

• Check that everything in the home is in good, working order. Test electronics, look for leaks, identify any scuffs and stains. Arrange repairs and make certain that the work is of high quality.  

• Arrange for work by vendors with an eye towards minimizing disruption to the family. Closely supervise workers while they are in the home.  

• Conduct a daily inventory of household items and ensure that anything missing is immediately restocked. 

• Collect mail and packages. Run errands as needed. 

• Work closely with the chefs on menus and do any grocery shopping not covered by the chef.  

• Arrange and manage dinner parties and events in the residences, to include proper table settings, bar set-up, and menu coordination. Assist with table service during the events. 

• Properly handle and store high-value items, such as fine wine and tableware. 

• When moving between homes, confirm itineraries and arrange for staff coverage as needed. 

• Regularly and effectively communicate with the client and with teammates. 
  
  Schedule: Thursday to Sunday 
  
  Salary: $90,000 - $130,000 per year