The Calendar Group
Estate Manager - Muskoka, Canada
Muskoka, ON, Canada - Full Time
Our client is seeking an Estate Manager to oversee a beautiful property in Muskoka that operates like a five-star luxury hotel. Candidates should demonstrate the highest standards of professionalism, integrity, and discretion; utilizing exceptional interpersonal and communication skills to develop positive working relationships with the estate’s principal, estate staff, contractors, vendors, and others.
The Estate Manager is expected to proactively manage all aspects of the estate including but not limited to property maintenance and renovations, liaising with contractors and service providers, manage household staff, coordinate small and large events, manage household spending, provide concierge services and additional projects as required.
This position is a full-time permanent opportunity. Days of work are typically Monday to Friday however there will be times that additional time is required outside of the normal schedule, particularly during peak seasons. For example, this role will require regular weekend work during winter months.
Key responsibilities include but are not limited to:
The Estate Manager is expected to proactively manage all aspects of the estate including but not limited to property maintenance and renovations, liaising with contractors and service providers, manage household staff, coordinate small and large events, manage household spending, provide concierge services and additional projects as required.
This position is a full-time permanent opportunity. Days of work are typically Monday to Friday however there will be times that additional time is required outside of the normal schedule, particularly during peak seasons. For example, this role will require regular weekend work during winter months.
Key responsibilities include but are not limited to:
- Proactively create, maintain, implement, and administer all schedules for monthly, seasonal, and annual maintenance for the interior and exterior of the estate and addressing all maintenance issues appropriately.
- Manage all construction, renovation, systems upgrade, and landscaping projects.
- Schedule, negotiate with and supervise contractors and vendors, while monitoring their access to the estate property.
- Ensure security measures and protocols are in place and the estate is secure at all times.
- Establish and maintain high service standards; hire, manage, develop and train staff; plan and execute cross training for new employees.
- Plan and execute requirements for special events including attending to all necessary service arrangements, housekeeping coverage, catering (as required), reservations and other requests.
- Administer and approve purchase orders, invoices and time sheets, charge accounts and expenses, and other reports and documentation.
- Budget and monitor property expenses, including preparing monthly expense reports for the Principal and/or Director, of Properties.
- Accomplish additional tasks, projects, and assignments, as determined on a periodic basis by the Principal and/or Director, of Properties.
- A minimum of 5 years of previous experience working in a semi-formal style of residence in a management position
- Must be highly self-motivated and engaged, fueled with a passion for excellence and continuous improvement
- Must be able solution oriented, able to think outside the box, and have demonstrated ownership and accountability and a team orientation
- Exceptional communication skills
- Gracious and handle difficult situations in a professional, calm solution minded manner
- Strong ability to multi-task with excellent time management
- Good computer skills particular with Microsoft Office products
- Must always exercise complete discretion and maintain confidentiality
