Executive Housekeeper- Menlo Park, CA

We are seeking a dedicated and experienced Executive Housekeeper to join our team in Menlo Park, CA, someone who brings a positive service mindset and a willingness to learn and grow. This role is ideal for someone who appreciates feedback and understands the importance of following guidelines and procedures. We offer a supportive environment, perfect for those with a background in housekeeping, particularly in luxury homes or hospitality. Flexibility is appreciated, as our dynamic setting occasionally requires adapting to varying schedules. If you're looking for a role where your expertise in cleaning and maintenance will be valued and nurtured, we encourage you to apply. 

Responsibilities: 

• Home Cleaning and Organization: Not only possess professional expertise but also lead and train others, overseeing overall operations while continuously optimizing cleaning processes. 

• Professional Laundry & Ironing: Experienced in caring for high-end materials (silk, fur, hand-embroidered pieces). Can systematically plan care routines and guide others adept at handling special treatments (e.g., spot removal, specialty dry cleaning) ensuring zero damage. 

• Kitchen and Dining Support: Skilled in operating and maintaining high-end kitchen appliances. Possesses intermediate to advanced cooking abilities, adeptly planning meal prep to ensure everything is ready well ahead of guests’ arrival. 

• Overseeing Household Vendors: Employs a systematic inspection routine, anticipating potential issues in advance. Collaborates seamlessly with suppliers and technicians, overseeing maintenance schedules to keep the property at peak condition. 

• Inventory Management & Replenishment: Implements a systematic approach (e.g., spreadsheets/software) to track use and expiration dates. Re-orders or suggests purchases in advance without reminders, keeping the storage space perfectly arranged and ensuring zero stockouts. 

• Driving and Transportation Services: Offers concierge-style service, including carrying luggage, coordinating drop-off logistics, or suggesting alternative routes for maximum efficiency and comfort. 

Requirements: 

• Experience:  5+ years of housekeeping experience in luxury homes or high-end hospitality. Preference is given to candidates with experience serving high-net-worth families. 

• Expertise with Luxury Items: Skilled in caring for delicate fabrics and high-end garments (such as silk, fur, and hand-embroidered pieces), with advanced laundry and ironing techniques, and able to handle special treatments. 

• Flexibility: Ability to work flexible hours, including weekends, evenings, and holidays, and adjust to last-minute changes as needed. 

• Driving Skills: Must be able to safely drive luxury vehicles (such as high-end sedans and electric vehicles). A valid U.S. driver’s license and clean driving record are required. 

• Tech-Savvy: Familiarity with smart home systems and professional cleaning equipment, and the ability to use and maintain these devices effectively.